English Posts

Disney

With spring break starting this week, and many families taking off to Disneyland I fondly recall my first visit to the Magic Kingdom – 84 acres of rides, restaurants and entertainment, a fantasy land for young and old. And yet, among the throngs of people was a sense of controlled chaos, and a general feeling that this was one well oiled machine. My fascination and admiration for the theme park stayed with me long after I’d removed the Mickey Mouse ears. The notion of putting the client first, and making sure they had the best experience, was one that has …

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English Posts

My vision for the creation of a McGill Health Network

On October 19, at the behest of the Minister of Health and Social services and in his presence, I outlined the concept of creating an integrated McGill Health and social services network before a room full of representatives of all McGill University related health and social service institutions. The Gazette reporter was also present. The text of my presentation was widely circulated by the Ministry to all stakeholders as part of a consultation undertaken by Dr. Arvind Joshi at the request of the Minister. In that context, I recently took the initiative of summing up the content of this presentation …

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English Posts

A voice on the inside

Health care is so ubiquitous and ever-changing that the latest news pops up on TV, on Facebook, in the newspaper—practically everywhere you look. But those voices come from the outside, not the inside. I’d like to introduce a new voice to the mix—my own, a voice on the inside. Every Monday, I look forward to sharing my thoughts and reflections with you about the healthcare landscape, what we’re doing to improve it, and what lies ahead for us. My reflections will be about us—the patient, the resident, the caregiver—and what inspires us all to keep going. As the great Vince …

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